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  • Donations to Age UK's charitable work from Age Co sales are expected to reach £3 million each year

  • Age Co Travel Insurance is administered by Ageas Retail Limited

Age Co Travel Insurance - Frequently asked Questions

 

Q. How soon before my trip should I arrange travel insurance?

 

Q. Why take out an annual multi-trip travel insurance policy?

 

Q. What's the maximum length of time I can be covered per trip?

 

Q. My age will change during the policy period - will this affect my insurance cover?

 

Q. Can I travel independently of the others named on the travel policy?

 

Q. Can I amend my cover part way through my travel insurance policy?

 

Q. Do you provide 24-hour assistance while I'm on holiday?

 

Q. Does your travel insurance cover my car if it breaks down in Europe?

 

Q. Which destinations do you provide travel insurance cover for?

 

Q. Are my holidays in the UK covered by my travel insurance?

 

Q. Are my business trips covered by my travel insurance?

 

Q. Is it safe to input my credit card details on-line?

 

Q. What if I don't see what I want?

 

How soon before my trip should I arrange travel insurance?
Arrange travel insurance as soon as you book your trip. This will ensure you are covered for valid holiday cancellation claims.

Why take out an annual multi-trip travel insurance policy?
If you are intending to travel more than once a year, it may be more cost effective to take out an annual multi-trip travel insurance policy, which covers you for any number of journeys for the whole year. This also saves you the hassle of arranging cover each time you travel.

What's the maximum length of time I can be covered per trip?
For an annual multi-trip travel insurance policy, the standard trip limit is 31 days per trip. This can be extended to a maximum of 45 days upon payment of an additional premium. For a single trip travel insurance policy, the maximum trip duration is 150 days.

My age will change during the policy period - will this affect my insurance cover?
Your age, for the purposes of this insurance, will be calculated from the date you take out your travel insurance policy, regardless of it changing during the period of cover.

Can I travel independently of the others named on the travel policy?
Adults can travel independently. However, children covered under the annual multi-trip family policy can travel without the adult named on the same travel insurance whilst travelling under the supervision of an adult who is responsible for their care for the length of the trip.

Can I amend my cover part way through my travel insurance policy?
Generally, you can amend your "single trip" travel insurance policy as long as you do so before you travel. You can amend your "annual multi-trip" travel insurance policy to accommodate your coming holiday. Please contact our customer services department on 0345 128 8008.

Do you provide 24-hour assistance while I'm on holiday?
Our travel insurance policies provide 24-hour worldwide emergency medical assistance.

Does your travel insurance cover my car if it breaks down in Europe?
Our travel insurance doesn't cover car breakdown.

Which destinations do you provide travel insurance cover for?
You can choose for both European or Worldwide trips.

Are my holidays in the UK covered by my travel insurance?
Holidays within the UK are generally covered if they include pre-booked travel arrangements which you must pay for in advance.

Are my business trips covered by my travel insurance?
Our single-trip and multi-trip policies cover you while you are away from home on a business trip which is for managerial, clerical or other non-manual work, though not for business equipment.

Is it safe to input my credit card details on-line?
Yes, we use the latest encryption technology through SSL which guarantees that any personal information of credit card details that you have input on our website is protected. On-line purchase could not be made safer.

What if I don't see what I want?
If you don't see what you want on our website, please call uson 0345 128 8008 to discuss your individual requirements.

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